Return & Refund Policy

At COOKSY LLC, we strive to ensure customer satisfaction with our products. However, if you are not entirely satisfied, we’re here to help.

Eligibility for Returns

• Items must be returned within 30 days of the delivery date.

• Products must be unused, in their original packaging, and in the same condition as received.

• Proof of purchase is required (e.g., order number, receipt).

Non-Returnable Items

• Perishable goods.

• Sale or clearance items.

• Items marked as “final sale.”

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Shipping Costs for Returns

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

• Shipping fees are non-refundable.

If you have any questions about returns or refunds, please contact us at officialcooksy@gmail.com thank you.