Shipping policy

Shipping Policy

At COOKSY LLC, we strive to ensure that your orders are processed and shipped efficiently. Please review our shipping policy below for important details about processing times, shipping estimates, and responsibilities.

Processing Times

  • Processing times vary depending on the product and supplier. Most orders are processed within 1-7 business days after payment confirmation. Specific processing times for each product are available on the product page.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

  • Shipping times vary based on the destination, product, and supplier. Estimated shipping times are as follows:

    • United States: 4-14 business days

    • Worldwide: 15-30 business days (if available)

  • Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, including carrier delays and customs processing.

Shipping Costs

  • We offer free shipping on select products. Any applicable shipping fees will be displayed at checkout.

Lost, Delayed, or Damaged Shipments

  • Once an order has been shipped, COOKSY LLC is not responsible for any lost, stolen, delayed, or damaged packages.

  • If your package is delayed, lost, or arrives damaged, please contact the shipping carrier directly. If assistance is needed to file a claim, we are happy to help.

Incorrect Shipping Address

  • Please ensure your shipping address is accurate before placing an order. COOKSY LLC is not responsible for orders shipped to incorrectly provided addresses. If an incorrect address was provided, we may not be able to update it after the order has been placed.

Customs, Duties, and Import Taxes

  • For international orders, customs fees, duties, or taxes may apply depending on your country’s regulations. These fees are not included in our pricing and are the responsibility of the customer.

If you have any questions or concerns regarding shipping, please contact us at officialcooksy@gmail.com. Thank you for choosing COOKSY LLC!